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  1. Skytap Support
  2. Troubleshooting 101

Troubleshooting 101

Frequently asked questions and simple guides to help troubleshoot Skytap related issues.

Troubleshooting Guidance

  • Ubuntu 24.04.1 Desktop VM(s) Become Unresponsive When Left Unattended
  • IBM i Health Checklist in Event of Unattended/Unexpected IPL
  • Troubleshooting Data Transfer from Skytap VM to Azure Blobstore
  • Update to select IBM i simplified LPPs
  • Receiving 'WARNING: License key near expiration for Assure MIMIX' message.
  • Mimix installation fails with error "Failed to open connection to server at host gw and port 80"
See all 25 articles

Tips & Ideas Towards Diagnosis

  • Optimizing AIX Read/Write Operations for Skytap hosted Logical Partitions (LPARs)
  • Connectivity Checker: Latency is high or very high
  • Using SCP for network testing
  • Why did my VMs shut down unexpectedly?
  • Initial VPN troubleshooting steps

Troubleshooting Tools

  • How to capture packets in IBM i LPARs
  • Installation and use of iperf3
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