Ubuntu 24.04.1 VMs may become unresponsive when left unattended for a period of time. The error message returns as a 'SRA connection' issue.
This issue is due to some of the latest updates in Ubuntu's default display manager, GDM3.
Resolution:
We recommend installing an alternative display manager, LightDM.
- If unresponsive, power off the VM and then power it on
- Log In to the OS
- Open a terminal
- Run the following command to install LightDM:
sudo apt install lightdm
- During installation, when prompted, select "LightDM" as default display manager
- Once installation is complete, reboot the VM
- Log into the OS
- Open a terminal
- Run the following command to check running display manager:
systemctl status display-manager.service
This will confirm if LightDM is running as the display manager.
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