Due to various contributing factors, Skytap cannot predict how long your resources will take to copy to a different region. Some factors include but are not limited to:
- Customer demand for copying environments and templates between regions
- The quantity and size of resources being copied
- Network conditions between source and destination regions
If your copy is pending, it is queued for copying and will begin transferring once a copy-to-region channel is available. If your copy is in progress, you should see the completion percentage increase over time.
My copy is in progress, but the percent complete has not increased for a few hours.
If you have an in progress copy that hasn't made any progress after a few hours, please open a support ticket and include the URL of your environment or template in your request so that Skytap Support can assist you.
- Copying to region: http://help.skytap.com/copying-to-region.html